A Fresh Look for the Help DeskA Fresh Look for the Help Desk
FCIT is very pleased to announce our move to a new Help Desk Ticketing system called Incident IQ. While not much has changed with submitting tickets, there are some improvements
Author: Jeff Ehrmann
Windows and Mac Password Changes Coming August 24thWindows and Mac Password Changes Coming August 24th
Friends who login with Windows accounts on FCS-managed Windows or Mac computers are now required to change account passwords once a year, or every 365 days. On August 24th, 2026
Sophisticated Cyberattack Thwarted Through Active PatchingSophisticated Cyberattack Thwarted Through Active Patching
Earlier this week, I had an opportunity to look back on the work our department undertakes each day and appreciate how important it really is, and how attention to detail
World Computer Literacy DayWorld Computer Literacy Day
December 2nd is World Computer Literacy Day. A day to promote computer literacy, computing education, and highlight the importance of digital skills in a modern world. Founded by The National
Printing Services (PaperCut) UpdatesPrinting Services (PaperCut) Updates
On Saturday evening (11/22), we are applying a software update to all printing services across both campuses, for all divisions.
Happy World Password Day!Happy World Password Day!
Today is World Password Day, a day to reflect on online security, inspire better passwords, and raise awareness of emerging technologies. Started in 2013 by Intel Corporation, World Password Day